HomeServicesPhone Answering Service

phone answering service

A phone answering service that knows your business.

Traditional answering services take a message. This one answers the question, and takes a message only when it genuinely cannot help.

8 in 10 callers won’t leave a voicemail 30 seconds to switch on No new phone number

The problem with a message service

A traditional phone answering service is a person with a script who does not know your prices, your hours or what you actually do. They can take a name and number, which is better than a voicemail, but the caller still has not had their question answered and still has to wait for you.

What changes when it knows your business

Most calls are not complicated. Are you open, do you do this kind of work, where are you, how does it work, can someone come out. A receptionist built around your business answers those on the spot, which means fewer callbacks for you and a faster answer for them.

And what it deliberately will not do

It will not guess a price you have not given it, will not claim you have something in stock, and will not promise a time. A confident wrong answer costs more than a missed call, so when it does not know, it says so and takes a message.

Simultaneous calls, every hour

It answers as many calls as arrive at the same time. No engaged tone, no queue, and no difference between nine in the morning and nine at night.

Questions

Common questions.

How much does a phone answering service cost in Australia?

Answermate is $1,990 to build and $399 a month with no lock-in. Traditional human services usually charge a monthly minimum plus a per call or per minute rate, which gets expensive on a busy month.

Can it transfer callers to me?

Yes, as a bolt-on. It transfers during your hours and takes a message outside them.

How quickly can it be answering?

About a week, most of which is writing and testing what it knows about your business.

What happens to the calls I do answer?

Nothing changes. It only picks up the ones you do not get to.

Hear it before you decide anything.

No form, no email address, no sales call. Have a real conversation and judge it yourself.

Speak to Charlie